Center for Civic Design

Designs user-friendly interfaces for government services and civic engagement processes

Primary audience
Citizens and Government
Work area
Design and Research
Topic
Civic Technology

About Organization

The Center for Civic Design works to improve interactions between government and citizens by applying user experience design principles to civic processes. The organization focuses on making government services more accessible and effective through research-based design solutions.

What They Focus On

User Experience Design

Applies design thinking to make government services intuitive, accessible, and effective for all citizens

Democratic Engagement

Develops tools and processes that enable meaningful civic participation across political differences and backgrounds

Government Innovation

Partners with government agencies to modernize citizen-facing systems and improve service delivery quality

How They Work

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  • 01

    Research User Needs

    Study how citizens interact with government services to identify pain points and opportunities

  • 02

    Design Solutions

    Create user-friendly interfaces and processes based on research findings and best practices

  • 03

    Test and Refine

    Validate designs with real users and iterate to ensure effectiveness and accessibility

  • 04

    Implement and Support

    Deploy improved systems and provide ongoing guidance to government partners for sustained impact

Programs and Initiatives

Services and programs offered by Center for Civic Design

Government Interface Design

Develops user-centered designs for government websites, forms, and digital services to improve accessibility

Civic Engagement Tools

Creates resources and frameworks to help citizens engage more effectively with government processes

Cross-Partisan Dialogue

Facilitates constructive engagement across political differences to strengthen democratic participation and understanding

Team & Leadership

Meet the people behind Center for Civic Design.

Team information not available.

Contact

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