ECHO

Improves workplace communication through Listening Intelligence training and consulting services

Primary audience
Businesses
Work area
Training & Consulting
Topic
Workplace Communication
Website Contact

About Organization

ECHO helps organizations eliminate miscommunication costs by teaching listening skills and Listening Intelligence methodologies. The organization works with small and medium-sized businesses to reduce the 17.5 hours per week spent clarifying misunderstandings, which costs the average SMB $420,000 annually.

What They Focus On

Listening Intelligence

Develops scientific approach to active listening that improves information retention from 25% to higher levels

Workplace Productivity

Reduces 17.5 hours per week spent clarifying misunderstandings, saving companies significant time and money

Cross-Cultural Communication

Enables teams to engage effectively across differences through improved listening and communication practices

How They Work

Learn more
  • 01

    Assess Communication Gaps

    Evaluate current listening practices and identify sources of miscommunication within the organization

  • 02

    Train Listening Skills

    Teach evidence-based Listening Intelligence techniques to improve retention and understanding

  • 03

    Implement Strategies

    Apply listening frameworks to daily operations and team interactions across the company

  • 04

    Monitor Progress

    Track reduction in clarification time and improvement in collaboration and productivity metrics

Programs and Initiatives

Services and programs offered by ECHO

Listening Intelligence Training

Teaches science-based listening skills to reduce workplace miscommunication and improve collaboration across teams

Communication Assessment

Identifies communication gaps and listening barriers that contribute to workplace misunderstandings and productivity loss

Cross-Difference Engagement

Facilitates meaningful dialogue and listening practices to help teams engage effectively across differences

Team & Leadership

Meet the people behind ECHO.

Team information not available.

Contact

Get in touch with ECHO

Email

[email protected]
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