What specialties does United Regional offer?

United Regional provides nationally certified care in stroke, heart and vascular, trauma, neonatal, diabetes, orthopedic, bariatric, and cardiopulmonary rehabilitation, along with comprehensive radiology and nursing services.

Is the hospital accredited?

Yes. United Regional is accredited by The Joint Commission, which conducted a rigorous week-long on-site survey in 2025 and awarded a three-year accreditation for meeting the highest standards of patient care and safety.

How large is the health system?

United Regional operates with more than 2,400 employees and generates over $560 million in annual revenue. It serves as the primary hospital for the Wichita Falls, Texas area and surrounding communities in North Texas and Southern Oklahoma.

How does the hospital recognize staff?

United Regional honors staff through the DAISY Award for nursing excellence and the Sunshine Award for non-nursing staff, recognizing extraordinary contributions to patient care and organizational culture.

United Regional Health Care System

Wichita Falls, TX · Founded 1985

A nationally recognized regional medical center serving North Texas and Southern Oklahoma

Primary audience

Patients & Families

Work area

Healthcare

Topic

Hospital & Medical Center

Contact

Phyllis A Cowling

Website Contact

About Organization

United Regional Health Care System is the primary hospital serving the Wichita Falls, Texas region, providing comprehensive medical care with nationally certified specialties in stroke, heart, trauma, and neonatal care. Accredited by The Joint Commission, the system employs over 2,400 staff and operates as a nonprofit community hospital committed to exceptional outcomes and patient-centered excellence.

What They Focus On

Clinical Excellence

Maintains national certifications and accreditations across specialty areas to deliver care that meets the highest quality standards.

Patient Safety

Implements evidence-based safety protocols and monitors outcomes to minimize risks and improve care for every patient.

Workforce Development

Invests in staff recruitment, training, and recognition through programs like the DAISY Award for nurses and Sunshine Award for support staff.

Financial Information

Form 990 data showing organizational financial health and growth.

Year	Revenue	Expenses	Assets	Employees
2024	—	—	—	—
2024	$563,588,874	$451,155,384	$1,134,907,707	2,470
2023	—	—	—	—
2023	$506,732,167	$433,917,861	$1,011,904,926	2,354
2022	—	—	—	—
2022	$539,652,828	$438,673,349	$961,959,378	2,370
2020	—	—	—	—
2020	$392,038,458	$366,050,488	$925,775,441	2,442
2019	$420,533,810	$379,397,491	$826,178,398	2,420
2018	$409,757,102	$348,907,006	$723,461,097	2,266

Source: IRS Form 990 filings. All figures in USD.

01

Evidence-Based Protocols

Follow nationally recognized clinical guidelines and Joint Commission standards for every patient interaction.
02

Specialty Certification

Maintain national certifications in stroke, heart, trauma, neonatal, and orthopedic care to ensure quality benchmarks.
03

Patient-Centered Teams

Multidisciplinary teams coordinate care plans tailored to each patient's unique medical needs and recovery goals.
04

Measure Outcomes

Track clinical outcomes, patient satisfaction, and safety metrics to continuously improve the quality of care delivered.

Programs and Initiatives

Services and programs offered by United Regional Health Care System

Trauma & Emergency Care

Provides certified trauma services and 24/7 emergency care as the region's primary acute care facility for North Texas and Southern Oklahoma.

Heart & Vascular Center

Delivers nationally recognized cardiovascular care including interventional cardiology, cardiac surgery, and rehabilitation programs.

Stroke Center

Offers certified stroke care with rapid response protocols, advanced imaging, and specialized rehabilitation for stroke patients.

Neonatal & Maternity Services

Provides specialized care for newborns and expectant mothers, including a certified neonatal intensive care unit for critically ill infants.

Orthopedic & Bariatric Programs

Certified orthopedic joint replacement and bariatric surgery programs with outcomes that meet national quality standards.

Team & Leadership

Meet the people behind United Regional Health Care System.

Robert Pert

Vice President

Full-time

Compensation: $630,183

Anne Dabovich

Senior Vice President of Operations and Chief Operating Officer

Full-time

Compensation: $562,946

Stephanie McDonell

Vice President and Chief Information Officer

Full-time

Compensation: $501,676

Keith Williamson M D

Vice President of Medical Affairs and Chief Medical Officer

Full-time

Compensation: $395,960

Cory Edmondson

President and Chief Executive Officer

Johnny Roberts

Vice President of Physician Practice

Full-time

Compensation: $422,817

Kim Stringfellow

Vice President and Chief Nursing Officer

Kristi Faulkner

Vice President of Organizational Development

Phyllis A Cowling

President & CEO

Full-time

Compensation: $1,321,224

Kristi Plummer-Faulkner

Vice President, Organizational Development

Full-time

Compensation: $447,122

Kimberly J Stringfellow

Vice President, Patient Care/Clinical Services

Full-time

Compensation: $293,537

Nathan A Wooten

DIRECTOR, Pharmacy

Full-time

Compensation: $247,429

Victoria J Page

Director, Business Applications

Full-time

Compensation: $230,849

Gonzalo Robles

Director End: 08/24

1 hrs/week

Guy A Fidelie Jr

Director End: 07/24

1 hrs/week

Nancy Townley

Sr VP Of Operations

Full-time

Compensation: $280,599

Shelley J Moser

Senior Dir, Quality & Safety

Full-time

Compensation: $242,341

Lila Perez

Nurse, Charge

Full-time

Compensation: $232,246

Heather Hormel

Senior Dir, Human Resources

Full-time

Compensation: $231,776

Robert Forrester

Chairman

1 hrs/week

Stephanie Spain

Vice Chairman

1 hrs/week

Milestones

Decades of serving the Wichita Falls community

1985

Tax-Exempt Status

1985

Established as a 501(c)(3) nonprofit community hospital in Wichita Falls, Texas.

2018

$410 Million Revenue

2018

Served the region with 2,266 employees and growing specialty certification programs.

2024

Record $564 Million Revenue

2024

Achieved highest-ever revenue with 2,470 employees and continued investment in technology and facilities.

2025

Joint Commission Re-accreditation

2025

Successfully completed rigorous week-long survey, earning a three-year accreditation from The Joint Commission.

Associated People

Board members, advisors, and key contributors

Board of Directors

Allen Flack M D Director 1.0 hrs/week

Anthony Louis Director 1.0 hrs/week

Brett May M D Director 1.0 hrs/week

Brian Blair Director 1.0 hrs/week

Diana C Romero-Ramirez Director 1.0 hrs/week

Diann Taylor Director 1.0 hrs/week

Kinley Hegglund Director 1.0 hrs/week

Lacey Morgan Director 1.0 hrs/week

Michael Stanford Director 1.0 hrs/week

Rodney Case Secretary & Treasurer 1.0 hrs/week

Ryan Bannon MD Director 1.0 hrs/week

Tim Cornelius Director 1.0 hrs/week

Vedampattu Ganeshram M D Director 1.0 hrs/week

Information compiled from IRS Form 990 and organizational materials.

Executive Compensation

Top compensated officers & key employees from IRS Form 990

Total Reported (2024)

$6.6M

Highest Paid

$1.4M

Phyllis A Cowling

Compensated Officers

Name	Title	Base	Other	Total	Hrs/Wk
Phyllis A Cowling	President & CEO	$1,321,224	$47,295	$1,368,519	40
Robert Pert	Vice President, CFO	$630,183	$63,287	$693,470	40
Anne Dabovich	SR VP Of Operations/COO	$562,946	$36,255	$599,201	40
Stephanie Mcdonell	Vice President, CIO	$501,676	$59,147	$560,823	40
Kristi Plummer-Faulkner	Vice President, Organizational Development	$447,122	$54,614	$501,736	40
Johnny Roberts	VP, Physician Practice Services	$422,817	$55,992	$478,809	40
Keith Williamson M D	Vice President, Medical Affairs/CMO	$395,960	$37,779	$433,739	40
Kimberly J Stringfellow	Vice President, Patient Care/Clinical Services	$293,537	$64,824	$358,361	40
Nathan A Wooten	Director, Pharmacy	$247,429	$35,491	$282,920	40
Nancy Townley	SR VP Of Operations	$280,599	$930	$281,529	40
Shelley J Moser	Senior DIR, Quality & Safety	$242,341	$32,915	$275,256	40
Victoria J Page	Director, Business Applications	$230,849	$31,102	$261,951	40
Heather Hormel	Senior DIR, Human Resources	$231,776	$20,164	$251,940	40
Lila Perez	Nurse, Charge	$232,246	$11,139	$243,385	40
Brett May M D	Director	$0	$26,180	$26,180	1

Name	Title	Base	Other	Total	Hrs/Wk
Phyllis A Cowling	President/CEO	$1,660,614	$127,901	$1,788,515	40
Nancy Townley	SR VP Of Operations	$816,435	$65,200	$881,635	40
Robert Pert	Chief Financial Officer	$611,552	$67,483	$679,035	40
Stephanie Mcdonell	Chief Information Officer	$474,201	$55,677	$529,878	40
Kristi Plummer-Faulkner	VP Of HR Ganizational DEV	$425,676	$51,854	$477,530	40
Johnny Roberts	VP Ur Physician Group	$386,799	$55,066	$441,865	40
Anne Dabovich	VP Of Patient Care/Clinical Sv	$375,833	$33,207	$409,040	40
Shelly J Moser	Senior DIR. Quality & Safety	$237,823	$31,869	$269,692	40
Michelle T Nelson	Senior DIR. Health Improvement	$236,278	$32,675	$268,953	40
Nathan A Wooten	DIR. Pharmacy	$236,175	$31,767	$267,942	40
Kimberly J Stringfellow	Senior DIR. Patient Care Srvs	$230,714	$37,045	$267,759	40
Victoria J Page	DIR. Business Applications	$210,570	$29,252	$239,822	40
Brett May M D	Director	$0	$25,692	$25,692	1

Name	Title	Base	Other	Total	Hrs/Wk
Phyllis A Cowling	President/CEO	$1,226,141	$121,370	$1,347,511	40
Nancy Townley	SR VP Of Operations	$840,345	$68,244	$908,589	40
Robert Pert	Chief Financial Officer	$605,368	$65,708	$671,076	40
Stephanie Mcdonell	Chief Information Officer	$497,066	$50,848	$547,914	40
Kristi Faulkner	VP Of HR & Organizational DEV	$440,158	$50,478	$490,636	40
Johnny Roberts	VP Ur Physician Group	$388,066	$54,794	$442,860	40
Anne Dabovich	VP Of Patient Care/Clinical Sv	$369,726	$34,136	$403,862	40
Adrianna L Rivera	Charge Nurse	$239,913	$35,039	$274,952	40
Michelle T Nelson	Senior DIR. Health Improvement	$235,628	$37,841	$273,469	40
Nathan A Wooten	DIR. Pharmacy	$235,071	$34,868	$269,939	40
Shelly J Moser	Senior DIR. Quality & Safety	$233,398	$32,806	$266,204	40
Kinda M Braveboy	Charge Nurse	$233,892	$27,476	$261,368	40
Andre Desire MD	Director End: 06/22	$130,000	—	$130,000	1
Vendampattu Ganeshram MD	Director Start: 07/22	$129,226	—	$129,226	1
Brett May MD	Director	$0	$31,785	$31,785	1

Name	Title	Base	Other	Total	Hrs/Wk
Phyllis Cowling	President And CEO	$1,183,272	$114,229	$1,297,501	40
Nancy Townley	SR VP Of Operations	$802,975	$59,920	$862,895	40
Robert Pert	Chief Financial Officer	$577,535	$63,151	$640,686	40
Stephanie Mcdonell	Chief Information Officer	$464,182	$43,897	$508,079	40
Kristi Faulkner	VP Of Human Resources	$408,750	$49,455	$458,205	40
Jane Ritter	VP Of Patient Care/Clinical Sv	$352,010	$55,189	$407,199	40
Johnny Roberts	VP Ur Physician Group	$346,145	$53,918	$400,063	40
Michelle Nelson	SR Director Of Health Improvem	$195,483	$38,751	$234,234	40
Dwayne Mckee	Director Of Cibi	$202,834	$31,243	$234,077	40
Nathan Wooten	Director Of Pharmacy	$187,993	$39,276	$227,269	40
Stephen Calvert	SR Director Of Accounting And	$189,499	$36,779	$226,278	40
Shelley Moser	SR Director Of Quality & Safet	$195,057	$30,434	$225,491	40
Anne Dabovich	VP Of Patient Care/Clinical Sv	$209,945	$11,850	$221,795	40
Andre Desire MD	Director	$119,343	—	$119,343	1
Brett May MD	Director	$0	$36,865	$36,865	1

Name	Title	Base	Other	Total	Hrs/Wk
Phyllis Cowling	President & CEO	$1,097,476	$110,870	$1,208,346	40
Nancy Townley	SR VP Of Operations	$696,709	$54,939	$751,648	40
Robert Pert	Chief Financial Officer	$521,624	$55,520	$577,144	40
Jane Ritter	VP Of Patient Care/Clinical Sv	$358,847	$53,786	$412,633	40
Kristi Faulkner	VP Of Human Resources	$357,028	$39,320	$396,348	40
Stephanie Mcdonell	Chief Information Officer	$352,905	$25,410	$378,315	40
Johnny Roberts	VP Ur Physician Group	$307,973	$45,954	$353,927	40
Richard Carpenter	VP Of Facilities, End: 04/19	$247,225	$13,862	$261,087	40
Dwayne Mckee	Director Of Cibi	$198,538	$29,519	$228,057	40
Nathan Wooten	Director Of Pharmacy	$178,009	$38,295	$216,304	40
Shelley Moser	SR Director Of Quality & Safet	$176,729	$30,065	$206,794	40
James Beasley	Clinical Pharmacist	$173,033	$33,181	$206,214	40
Lila Perez	Charge Nurse	$169,458	$15,862	$185,320	51
Lee Rodgers	VP MED Affairs End: 06/18	$161,830	—	$161,830	40
Andre Desire MD	Director	$116,828	—	$116,828	1

Source: IRS Form 990 filings. Compensation includes base and other reported compensation.

Partners & Funders

Grant funding relationships from IRS Form 990 filings

$4.0M Grants Given

5 Organizations

Top Grantees

5 total

Service Organization of North Texas Lubbock, TX

$3.7M

Wichita Falls Area Food Bank Wichita Falls, TX

$200K

Rathgeber Hospitality House Wichita Falls, TX

$60K

Coalition to Protect America's Health Care Bethesda, MD

$18K

Wichita County Medical Alliance Wichita Falls, TX

$10K

Service Organization of North Texas Wichita Falls Area Food Bank Rathgeber Hospitality House Coalition to Protect America's Health Care Wichita County Medical Alliance

Source: IRS Form 990 Schedule I filings. Amounts may span multiple tax years.

Contact

Get in touch with United Regional Health Care System

Phone

(940) 764-8251 (194) 076-4700

Social

Visit Website

1600 Eleventh Street Wichita Falls, TX 76301

United Regional Health Care System

What They Focus On

Financial Information

How They Work

Evidence-Based Protocols

Specialty Certification

Patient-Centered Teams

Measure Outcomes

Programs and Initiatives

Trauma & Emergency Care

Heart & Vascular Center

Stroke Center

Neonatal & Maternity Services

Orthopedic & Bariatric Programs

Team & Leadership

Robert Pert

Anne Dabovich

Stephanie McDonell

Keith Williamson M D

Cory Edmondson

Johnny Roberts

Kim Stringfellow

Kristi Faulkner

Phyllis A Cowling

Kristi Plummer-Faulkner

Kimberly J Stringfellow

Nathan A Wooten

Victoria J Page

Gonzalo Robles

Guy A Fidelie Jr

Nancy Townley

Shelley J Moser

Lila Perez

Heather Hormel

Robert Forrester

Stephanie Spain

Milestones

Tax-Exempt Status

$410 Million Revenue

Record $564 Million Revenue

Joint Commission Re-accreditation

Associated People

Board of Directors

Executive Compensation

Partners & Funders

Top Grantees

Related Organizations

Tax-Exempt Affiliates

Taxable Corp Trust

Contact

Phone

Social